Everybody talks about how their church is (or tries to be) friendly. But “friendly” is more than just shaking your hand when you arrive. It encompasses seeing things from your guests’ point of view and asking yourself what they want or expect. A case in point is giving (although, churches should be even more friendly about giving, because guests are probably a tiny fraction of the people who give to your church). From the Lovett and Weems Church Leadership website:
When you design and communicate financial policies, make sure they are done from the perspective of the giver and not simply to satisfy rules. Make sure that readers know your interest is primarily in them and their desire to fulfill their giving goals, not for the convenience of those handling the funds.